Cedar Mirage

Legal

Privacy Policy

1. Introduction

Cedar Mirage (“we”, “us”, or “our”) operates the website cedar-mirage.com and provides country gardening tips, natural farming and harvest secrets. We are committed to protecting your personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI / 個人情報保護法) and the EU General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains what data we collect when you browse our website, request a quote, place an order, or contact our team, and how that data is stored, used, and shared.

2. Data Controller

The entity responsible for your personal data is:

Cedar Mirage
2-4-13 Umeda, Osaka-shi, Kita-ku, Osaka 530-0001, Japan
Phone: +81 6-6341-7523
Email: privacy@cedar-mirage.com

3. Information We Collect

3.1 Information you provide directly

When you enquire about gardening guides, request a quote for natural farming methods, subscribe to our updates, or contact us through our website forms, we may collect:

  • Full name
  • Email address
  • Phone number
  • Postal address (for shipping estimates or on-site consultations)
  • Project details and specific requirements related to harvest techniques

3.2 Information collected automatically

Our web server and analytics tools may automatically record:

  • IP address and estimated regional location
  • Browser type, operating system, and device category
  • Pages visited, time on site, and referral source
  • Cookie identifiers (see our Cookie Policy)

4. How We Use Your Information

We process personal data for the following purposes:

  • Fulfilling orders and requests: preparing quotations, processing orders for gardening guides and country house garden planning, and arranging delivery or service appointments.
  • Communication: responding to enquiries about our country gardening tips, natural farming and harvest secrets, sending order-status updates, and providing after-service support.
  • Website improvement: analysing browsing patterns so we can improve our product listings and the overall user experience.
  • Legal compliance: meeting obligations under Japanese commercial law and tax regulations.

5. Legal Basis for Processing

We comply with APPI by specifying data-use purposes in advance and notifying individuals. Visitors from the EEA benefit from the following legal bases:

  • Consent for signing up to email updates and enabling analytics cookies.
  • Contractual necessity — when you request a quote or place an order.
  • Legitimate interest — in understanding how visitors browse our website so we can improve the experience.

If you reside in California, the CCPA grants you the right to access, delete, and opt out of the sale of your personal information. We do not engage in the sale of personal data.

6. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

  • Shipping and logistics partners for product delivery within Japan and internationally.
  • Payment processors that handle transactions securely under PCI-DSS standards.
  • Analytics providers that help us understand site usage (data is anonymised where feasible).
  • Legal authorities if required by Japanese law or a valid court order.

7. International Transfers

Personal information is held on servers in Japan. Any transfer to a jurisdiction outside Japan is subject to appropriate protections as required by APPI Article 28.

8. Data Retention

We retain personal data only as long as necessary:

  • Communications and estimate records: held for a maximum of 24 months from the last exchange.
  • Purchase history and delivery data: maintained for 7 years per Japanese fiscal record requirements.
  • Newsletter contacts: kept until the subscriber requests removal.
  • Web server logs: purged on a rolling 12-month cycle.

9. Your Rights

Under APPI and, where applicable, GDPR and CCPA, you have the right to:

  • Obtain a copy of the personal data we have collected concerning you.
  • Correct inaccurate or outdated information.
  • Request deletion of data that is no longer necessary.
  • Withdraw consent for marketing communications at any time.
  • Object to processing based on legitimate interest.
  • Request data portability in a machine-readable format (GDPR).
  • Opt out of personal data sale (CCPA) — we do not engage in such sales.

To exercise any of these rights, contact us at privacy@cedar-mirage.com or call +81 6-6341-7523. We will respond within 30 days.

10. Children’s Privacy

Our website and services related to country gardening tips, natural farming and harvest secrets are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us so we can delete it promptly.

11. Security Measures

SSL/TLS protects every page of our website. Access to personal data is limited to personnel who require it for their duties, and we review our security practices periodically. We acknowledge that absolute security is unattainable, yet we take all reasonable measures to protect your data.

12. Changes to This Policy

Revisions to this Privacy Policy may occur in response to business changes, new tool adoption, or shifts in privacy law. Important updates will be reflected on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out:

Cedar Mirage — Privacy Enquiries
2-4-13 Umeda, Osaka-shi, Kita-ku, Osaka 530-0001, Japan
Phone: +81 6-6341-7523
Email: privacy@cedar-mirage.com